
Dr. Toya Johnson-Moore
Executive Coach
Organizational Psychologist | Political Leadership | Community Leadership | Human Capital & HR Expert
Professional Summary
Organizational psychologist, executive coach, and human resources consultant dedicated to helping people and organizations excel. Over a decade of attracting, managing, training, and progressing the careers of an array of diverse employees. astute in knowing that a company’s most precious asset is its people and talent. A certified Senior Professional in Human Resources (SPHR) by the premier credentialing agency HRCI. A current subject matter expert writes exam content and enhances standards for emerging and practicing HR professionals. Serving on the Board of the Los Angeles Chapter of the National Association of African-Americans In Human Resources (NAAAHR) and is a member of the Professionals in Human Resources Association (PIHRA). Specialized and Expert achievements have been obtained in the following areas:
- Training and Development
- Recruitment and Selection
- Conducted full-cycle recruitment for over 150 sustainable employees
- Employee Relations
- Decreased overall employee turnover rate to less than 3% monthly
- Implemented new HRIS, ATS, and performance management system to improve
Performance Management efficiency, enhance employee engagement and
experience
Education
MAY 2016
DOCTOR OF PSYCHOLOGY ORGANIZATIONAL MANAGEMENT AND CONSULTING
PHILLIPS GRADUATE UNIVERSITY
JUNE 2009
BACHELOR OF SCIENCE CRIMINOLOGY; PSYCHOLOGY
UNIVERSITY OF LA VERNE
Professional Experience
CPO/MANAGER OF PEOPLE AND CULTURE
RALLY
APRIL 2018 – PRESENT
Accomplishments:
- As HR Director, oversee full HR operations and maintain compliance
- Created job descriptions, new hire orientation, staff surveys, diversity, and training
initiatives for over 50 staff in four (4) offices - Provide consultative support in the areas of change management
SENIOR HUMAN RESOURCES REPRESENTATIVE
LOS ANGELES UNIFIED SCHOOL DISTRICT – STAFF RELATIONS DEPARTMENT
JANUARY 2016 – APRIL 2018
Accomplishments:
- Reviewed applications and conduct background checks for over 300 K-12 teaching
and counseling candidates - Counseled applicants throughout the pre-selection and interview process for
positive candidate experience - Compiled and presented data on applicant sourcing and other metrics
HEALTHY START NAVIGATOR
LOS ANGELES UNIFIED SCHOOL DISTRICT – STUDENT HEALTH AND HUMAN SERVICES
FEBRUARY 2015 – JANUARY 2016
Accomplishments:
- Promoted to a more senior role due to my advancement in Human Resource Policy
- As a case manager identified and addressed the educational and socio-economical
needs of students and families - Conducted outreach to link internal and external resource providers to students,
parents, teachers, and community members - Enrolled families in the ACA and other health insurance options
SUPERVISOR/TEAM LEAD
BROTHERHOOD CRUSADE – NON-PROFIT IN SOUTH LOS ANGELES, CA
JULY 2012 – JANUARY 2016
Accomplishments:
- Promoted to the supervisor of a 10-member team – designed and delivered employee
onboarding, orientation, and ongoing development training - Interviewed and supervised support staff and AmeriCorps members
- Managed projects with multi-level staff including President and CEO and oversaw
program operations
PROGRAM COORDINATOR
BROTHERHOOD CRUSADE – NON-PROFIT IN SOUTH LOS ANGELES, CA
SEPTEMBER 2010 – JULY 2012
Accomplishments:
- Provided intense case management, crisis intervention, and counseling for youth and
families enrolled in the Gang Reduction and Youth Development (GRYD) Program - Recruited and socio-economically assessed at-risk youth ages 10-17
- Coordinated and led educational and enrichment activities
TRACKING AND DATA SPECIALIST
BROTHERHOOD CRUSADE – NON-PROFIT IN SOUTH LOS ANGELES, CA
SEPTEMBER 2009 – SEPTEMBER 2010
Accomplishments:
- Promoted to Program Coordinator
- Organized, updated, and managed files for 200 youth in the GRYD program
- Recorded daily client tracking information into GRYDIS, the database for case
management - Conducted interactive staff training on using GRYDIS software
Technology
- Teaching Platforms: Blackboard, Dropbox, CRM Integrated platforms, Webinars,
GoToMeeting - MS Office: Word, Excel, PowerPoint, Publishers, Outlook
- Android: Galaxy, etc.
- Social Media Platforms: Facebook: Twitter, Instagram, LinkedIn, Snapchat, Blogs,
Website Management, YouTube - Google: Google Docs, Google Mail, Google Hangout
- Virtual Platforms: Zooms, Skype, What’s App, BluesJean
Leadership Development & Training
National Association of African Americans in Human Resources (NAAAHR-Los Angeles)
October 2015 – Present
- Serve as the Vice President of Community Outreach and External Affairs
- Build partnerships with local organizations and universities
HR Certification Institute (HRCI)
September 2015 – Present
- Presided on a task force for the creation of the new aPHR certification
- Remain a subject matter expert to build exam content and standards for HR
certifications
Professionals in Human Resources Association (PIHRA)
July 2015 – Present
- Managed the California Human Resources Conference database information
- Designed surveys to collect data from over 800 conference attendees
MKCircle Enterprises, CEO Institute:
1/2019 – Completed
- Executive Coaching for Leaders Program – Certified Executive Coach