Customer & Client Care
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Program Overview
Provide exceptional customer care.
This series of training offers strategic tools to enhance the client experience. Satisfied clients are a direct link to an organization’s bottom line.
Expected results
- Knowing the needs of your clients
- Effective and humanistic service
- The effect of Social Psychology
- Communication strategies
- Presenting smiling communication
- Active Engagement & Listening
- Building an effective Customer Care Program
- The effect of Emotional Intelligence
