Customer & Client Care

Customer & Client Care

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Program Overview

Provide exceptional customer care.

This series of training offers strategic tools to enhance the client experience. Satisfied clients are a direct link to an organization’s bottom line.

Expected results

  • Knowing the needs of your clients
  • Effective and humanistic service
  • The effect of Social Psychology
  • Communication strategies
  • Presenting smiling communication
  • Active Engagement & Listening
  • Building an effective Customer Care Program
  • The effect of Emotional Intelligence